About Us Based in Edinburgh, Scotland, thehomeofgolf.co.uk originally started selling nothing but wooden golf tees throughout UK & Europe. As our customer base grew, the demand for a broader range of golf accessories also grew. Today our range has grown and we're pleased to say that all of our products are also used by ourselves, so they are well tested, reliable and we're confident that your golf will benefit from them. Our philosophy in our early days, was to get all orders out to our customers as quickly and as efficiently as possible; that philosophy still remains firmly in place today. We believe that if you have entrusted us with your order then, we should thank you by dealing with it as quickly as possible. By April 2011, our philosophy has helped us build and maintain a loyal customer base of over 30,000+ people in UK alone. It is our aim to continue to increase our customer base and our reputation by supplying products that will help to improve your game, coupled with service that is fast, efficient and friendly. Happy Golfing!! Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and add them to your shopping cart. After you have finished your selection, proceed to "Checkout" and you will be taken to the Paypal Checkout. We accept most Credit and Debit Cards which are securely processed through Paypal or you can use your Paypal account if you have one. Shipping And Handling All items are securely packaged. In most cases your item will be in its own packaging within a jiffy bag or other secure packaging. There is no charge for postage on orders being dispatched - if you wish to exchange an order then there will be a postal charge for the return postage - the charge will be based on Royalmail's Postal Tarriff. Your invoice will be attached to the front of your package within a "Documents Enclosed" wallet Delivery Schedule We dispatch orders Monday to Friday between 9:00am - 2:00pm (GMT) All items under 2Kg will be sent by First Class post; all items over 2Kg will be sent by Standard Parcel Service which takes 2-3 days. Your order will be dispatched within 24 hours of receipt of payment - if sending in a cheque please allow 3-5 working days for cheque clearance before your item is dispatched. If we are unable to dispatch an order within 24 hours you will receive an immediate email notification to this effect. All our products are well packaged so they arrive in excellent condition with you. Credit Card Security All credit card numbers are are securely processed for us by Paypal and we never get to see your credit/debit card details. You can use your Paypal account, if you have one, to pay for anything you order from us but if you do not have a Paypal account you will still be able to use your credit/debit card to pay for your order. Guarantee If you are unsatisfied with any of our products or the service you have received, please let us know. We aim to resolve any issues you have in a friendly and helpful manner. Reaching Us If you need to reach us, please email us on tom@thehomeofgolf.co.uk, alternatively, you can call on 0131 563 0300 Privacy Policy The Home of Golf does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes Returns Policy If you are unsatisfied with the products received and would like to return the items, please email us for a returns number before returning the goods. This helps us identiy your return when it comes in and speeds up the refund process. Refunds are not issued without a return number. Thank you for your cooperation.